Working Without Internet

You will see a small banner at the top of the screen and an indicator on the Sync Dashboard icon in the sidebar. That is it. Keep working normally — check in patients, record vitals, write SOAP notes, look up records, schedule appointments, even process billing. Everything still works.

VetOS saves all your work in a local queue on your computer. Think of it like an outbox in your email app: everything is ready to send, it is just waiting for the connection to come back.

If you are using the VetOS desktop app (Tauri), offline mode is even more robust because the app has direct access to local storage on your computer. But the browser version works offline too.

The mobile app has the same capability. If you are on a farm call with no cell signal, you can still pull up patient history, record vitals, and write notes. Everything queues locally and syncs when you are back in range.

VetOS automatically sends everything from the local queue to the server. You do not have to click anything, remember to sync, or do anything special. The banner disappears and the Sync Dashboard icon goes back to normal.

If multiple people at the clinic were working on different records while offline, VetOS replays all the queued entries in the correct order. Each entry gets its own server-side timestamp so the timeline stays accurate.

If two people happened to modify the same record while offline (rare, but possible), VetOS detects the conflict and opens a Conflict Resolution dialog. It shows you both versions side by side and lets you pick the right one — or merge them. This is much safer than most systems, which would just silently overwrite one version with the other.

The Sync Dashboard (in the System section of the sidebar) gives you a real-time view of your connection status. It shows: whether you are currently online or offline, how many items are in the outbox (waiting to sync), the last successful sync time, and any conflicts that need attention.

If you are a practice manager or owner, you can use the Sync Dashboard to check on all the workstations in your clinic. This is useful during an outage — you can see which machines have unsent data and confirm that everything synced after the connection returns.

If your practice is in an area with spotty internet — and many rural veterinary practices are — this is a game-changer. Most other veterinary systems simply stop working when the internet goes down. Your staff sits idle, clients get frustrated, and you lose revenue.

VetOS was designed from day one for unreliable connectivity. It is not an afterthought or an "emergency mode" — it is how the system is built. The local queue, the automatic sync, and the conflict resolution are core features, not bolt-on patches.

For mobile and mixed-practice vets who do farm calls, equine work, or house calls, this means you can take VetOS with you on a tablet or laptop and work in places with zero connectivity. Record everything on-site, drive back to the clinic, and it all syncs up automatically.